Privacy Policy be4bet – Our Commitment to Protecting Your Data

This Privacy Policy is published by be4bet and applies to all users who access or use the be4bet platform via be4bet.app or any related application. By registering an account or using be4bet's services, you agree to the collection and processing of your personal data as described in this document.

Be4bet takes user privacy very seriously. We understand that your trust depends on how we handle your personal information – and we are committed to maintaining that trust through transparent and responsible data protection practices.

Be4bet collects various types of personal data in different contexts. Here is an overview of the data we may collect from you:

Be4bet may also collect data from third-party sources such as payment processors and identity verification providers – solely for KYC, age verification, and fraud prevention purposes.

Personal data collected by be4bet is used for specific, legitimate, and transparent purposes. We do not use your data beyond these stated purposes without first obtaining your consent.

• Service provision: Processing registrations, verifying identities, managing deposits and withdrawals, and ensuring a seamless gaming experience.
• Security and fraud prevention: Monitoring suspicious activity, verifying financial transactions and protecting user accounts from unauthorised access.
• Legal compliance: Meeting anti-money laundering (AML) obligations, child protection requirements and applicable regulatory rules.
• Platform improvements: Analysing usage patterns in aggregate (not individually) to improve the interface and user experience.
• Service communications: Sending important notifications related to your account, transactions and policy updates.
• Responsible gaming: Identifying concerning gaming patterns and reaching out to users who may need support.

Be4bet understands that your trust depends on how we share your data. We only share user personal data in limited and legitimate situations, namely:

• Payment processors: Required transaction information is shared with licensed payment processors such as FPX, DuitNow and verified e-wallet providers to complete your financial transactions.
• Technical service providers: be4bet uses trusted third-party service providers for hosting infrastructure, analytics, and technical support – all subject to strict data confidentiality agreements.
• Legal compliance: Data may be disclosed to regulatory authorities or law enforcement when required by applicable law or a valid court order.
• Game providers: Basic account information is shared with licensed game providers (such as Evolution Gaming, Pragmatic Play) for technical purposes only, to enable you to access their games through the be4bet platform.

All third parties that receive be4bet user data are bound by data protection agreements requiring them to safeguard that information to standards at least equivalent to be4bet's own.

Be4bet uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies used are as follows:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
• Performance Cookies: Collecting anonymous information on how users use the platform to help us improve the experience.
• Functional Cookies: Remembering your preferences such as language, currency and display settings for a more convenient experience.
• Analytics Cookies: Helping us understand platform usage patterns in aggregate. This information is not linked to individual identities.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the be4bet platform.

As a be4bet user, you have the following rights regarding your personal data. be4bet is committed to respecting and facilitating the exercise of these rights:

To exercise any of the rights above, contact the be4bet support team. Requests will be processed within 30 calendar days from the date of receipt of a complete request. We may require identity verification before processing data-related requests.

Be4bet retains your personal data only for as long as it is needed for the purpose it was collected, or as required by law. The general principles we follow are:

• Active account data: Retained for as long as your be4bet account is active and for a reasonable period following account closure.
• Financial transaction records: Retained for a minimum of 7 years in accordance with AML legislation and applicable financial regulations.
• Security logs: Retained for 2 years for security incident tracking and investigation purposes.
• Marketing data: Retained until you withdraw consent or request removal from the communications list.

When data is no longer needed, be4bet ensures it is securely deleted or anonymised using industry-standard data disposal procedures.

Be4bet continually invests in security infrastructure to protect users' personal data. The technical and organisational security measures we implement include:

• 256-bit SSL Encryption for all data transmitted between your device and be4bet's servers.
• Two-factor authentication (2FA) available to all user accounts as an additional security layer.
• Real-time threat monitoring to identify and respond to unauthorised access attempts.
• Internal access controls that ensures only be4bet staff who require access to specific data for their role are able to access it.
• Regular security audits by an independent party to assess and improve the platform's security posture.
• Incident Response Procedure to manage and notify users of any data breaches that occur.

While be4bet takes all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role by keeping your account password secure and not sharing your login credentials with anyone.

Be4bet may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or developments in data protection. When material changes are made, we will:

• Displaying the updated Privacy Policy on this page with a new update date.
• Sending users notifications via email or in-platform messages if the changes materially affect how your data is processed.
• Giving users reasonable time to review changes before they take effect.

We encourage you to review this page periodically. Continued use of the be4bet platform after changes are published constitutes your acceptance of the updated policy.

If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data by be4bet, please contact us through the following channels:

• Privacy Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 via the be4bet platform
• Frequently Asked Questions: Visit page be4bet FAQ for general answers

We are committed to responding to all privacy-related enquiries within 14 working days. For more complex requests such as full data access or deletion, processing may take up to 30 calendar days.